Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or simply want to tell us what you think of the site? This page explains how to reach Non Gamstop Casinos and what kind of enquiries we can help with.
How to Get in Touch
Email is the best way to reach us. We read every message that comes in and try to reply within two working days. Send your message to [email protected].
A quick summary of what your message is about helps us route it to the right person straight away, whether that's a factual query, a correction, or something else entirely.
What We Can Help With
- Questions about our reviews — If you want more detail on how we arrived at a rating for any of the brands listed on our list of trusted non-GamStop casinos, ask away.
- Corrections and updates — Bonus terms, offers and site details change often at casinos not on Gamstop. If something looks out of date, tell us and we'll look into it.
- General feedback — Suggestions on how we present comparisons, payment methods or bonus breakdowns are genuinely useful to us when we revise the site.
- Site or partnership enquiries — If you represent an operator or affiliate and want to introduce yourself, outline what you have in mind and we'll get back to you.
- Concerns about your own play — If you're getting in touch because gambling has become a worry for you or someone close to you, say so in your message. We can point you towards independent support organisations. GamStop is the UK's national self-exclusion scheme, and there are also gambling-specific support services available regardless of whether you use it.
What We Cannot Do
We are an independent comparison site, not a casino operator. That means we cannot process withdrawals, resolve account disputes, verify your identity documents, or adjust the terms of a welcome offer such as those from Betmica, Kikibet or any other brand featured on this site. Enquiries of that kind need to go directly to the casino's own support team, usually reachable through live chat or email listed on their site.
Likewise, we cannot advise on individual financial or legal circumstances. If you have a question about UK gambling law as it applies to you personally, an independent legal adviser is better placed to help than a review site.
What Happens After You Email Us
A real person reads and answers every message — we don't rely on automated replies to stand in for a genuine response. Our usual turnaround is two working days, though it can take a little longer during busier periods. If your enquiry needs following up with a third party, we'll let you know that's happening.
Keeping Our Content Accurate
Ratings, bonus terms and offer details for casinos not on Gamstop change regularly, and we rely partly on reader feedback to catch anything that has moved on since our last check. If you've come across an offer, payment method or game selection that no longer matches what we've published, we'd genuinely like to know. It helps keep the site useful for the next person doing the same research you are.
Thank you for reading, and for taking the time to reach out. Players must be 18 or over to use any of the sites discussed on this site.